Service & Support for Service Providers
Hitron Technologies Americas provides solutions direct to service providers and ISPs. We are committed to providing customers a high level of support for all their technical, sales, logistics and general questions. Support is provided directly to our MSO customers through a dedicated team of local, national, and international personnel.
Products for Service Providers
If you have an HT-EM2 and would like to upgrade the firmware click here.
Cable Modems + Routers
CDA-RES Cable Modem
Economical, High-speed Internet Give your customers reliable, high-speed broadband access with the economical CDA-RES cable modem. Supporting wideband DOCIS 3.0, the CDA-RES can deliver speeds up to 320 Mbps (8x4) with eight bonded downstream and four bonded upstream...
CDA3 Cable Modem
High Speed Internet Access With 24x8 Channel Bonding Offer reliably blazing-fast speeds with the CDA3 DOCSIS 3.0 cable modem. Support for 24 bonded downstream channels (24x8) gives you speeds up to 960 Mbps – 24 times faster than a conventional single-channel DOCSIS...
CDA3-35 Cable Modem
Gigabit Speeds with 32x8 Channel Bonding The CDA3-35 is the perfect choice for offering reliable, high-speed Gigabit broadband access. With 32 downstream and 8 upstream channels over its DOCSIS interface, the CDA3-35 can deliver speeds up to 1.2 Gbps – 32 times faster...
CGNM-2250 Cable Modem Router
Full Dual-Stack IPV4 / IPV6 Support The CGNM-2250 supports full IPv4 routing features, as well as, full support for IPv6 routing and firewall. The CGNM-2250 supports both DSLite as well as 6RD for different IPv6 deployment and transition strategies. Simply...
CGNM-3550 Cable Modem Router
Full Dual Stack IPV4 / IPV6 Support The CGNM-3550 supports full IPv4 routing features, as well as, full support for IPv6 routing and firewall. The CGNM-3550 supports both DSLite as well as 6RD for different IPv6 deployment and transition strategies. Simply...
CGNM-3552 Cable Modem Router
Full Dual-Stack IPV4 / IPV6 Support The CGNM-3552 supports the full IPv4 routing features as well as complete support for IPv6 routing and firewall. The CGNM-3552 supports both DSLite as well as 6RD for different IPv6 deployment and transition strategies. ...
CGNVM-2559
The CGNVM-2559 supports full IPv4 routing features, as well as, full support for IPv6 routing and firewall. The CGNVM-2559 supports both DSLite as well as 6RD for different IPv6 deployment and transition strategies. The CGNVM-2559 supports pre-configured and...
CHITA-RES Cable Modem Router
IPv4/IPv6 Dual Stack Support The CHITA supports full IPv4 routing features as well as full support for IPv6 routing and firewall. The CHITA supports both DSLite as well as 6RD for different IPv6 deployment and transition strategies. Easy and Secure Wireless...
CODA-45 Cable Modem
DOCSIS 3.1 Certified DOCSIS 3.1 takes Internet speeds to a new level, increasing the capacity of HFC networks by more than 50 percent and reducing latency. This means your customers can connect more devices, enjoy richer digital experiences, and get fast, reliable...
CODA-4580 Cable Modem Router
High-Performance Hub for Multi-Gigabit Internet Services Unleash the home network. Supporting DOCSIS 3.1 and Wi-Fi speeds up to 2.3 Gbps, the CODA-4580 Cable Modem Router delivers the ultimate digital home experience, today and tomorrow. Residential and business...
CODA-4582 Cable Modem Router
High-Performance Hub for Multi-Gigabit Internet Services Stream, surf, and game faster than ever with the CODA-4582. With DOCSIS 3.1 (speeds up to 10 Gbps* downstream) and 802.11ac Wave 2 Wi-Fi speeds up to 2.3 Gbps, the CODA-4582 is a powerful hub for every home...
CODA-4589 Cable Modem Router
High-Performance Hub for Multi-Gigabit Internet Services and Voice Multi-Gigabit speeds. Ultra-HD video streaming. High-speed networking. Telephony support. The CODA-4589 can do it all. With DOCSIS 3.1 (speeds up to 10 Gbps* downstream) and 802.11ac Wave 2 Wi-Fi...
CODA-46 Cable Modem
High-Performance, Multi-Gigabit DOCSIS 3.1 Take Internet speeds to a new level with DOCSIS 3.1. This latest DOCSIS standard lowers latency and boosts the capacity of HFC networks by more than 50 percent. The result? Your customers can connect more devices and get...
CODA-4680 Cable Modem Router
Multi-Gigabit Speeds with DOCSIS 3.1 The CODA-4680 can receive 5 Gbps bidirectional based on 2xOFDM + 32 QAM over its DOCSIS 3.1 interface. This powerful gateway is an ideal solution for your higher tier multi-Gigabit service plans. Software Switchable Return...
CODA-4682 Cable Modem Router
Multi-Gigabit Speeds with DOCSIS 3.1 Perfect for higher tier multi-Gigabit service plans, the CODA-4682 can receive 5 Gbps bidirectional based on 2xOFDM + 32 QAM over its DOCSIS 3.1 interface. Software-switchable Return Frequency Be ready for 85MHz returns and...
CODA-4689 Cable Modem Router
Multi-Gigabit DOCSIS 3.1 The CODA-4689 can receive 5 Gbps bidirectional based on 2xOFDM + 32 QAM over its DOCSIS 3.1 interface. This powerful gateway is an ideal solution for your higher tier multi-Gigabit service plans Ready for 85MHz Returns With a software...
CODA60V Cable Modem
New Fanless Design The CODA60V modem's fanless design presents a game-changing advantage for service providers by eliminating the need for a cooling fan. This ingenious design promotes longevity and reliability, along with decreased power consumption, and a sleeker,...
CODA60 Cable Modem
New Fanless Design The CODA60 modem's fanless design presents a game-changing advantage for service providers by eliminating the need for a cooling fan. This ingenious design promotes longevity and reliability, along with decreased power consumption, and a sleeker,...
CODA56 Cable Modem
Faster Speeds, Happy Customers Give your customers a true Gigabit and Multi-Gig experience with next generation DOCSIS 3.1. With speeds 10x faster than DOCSIS 3.0, you can deliver premium Internet speeds for richer streaming, faster downloads, more reliable video...
CODA5830 Cable Modem Router
Supports DOCSIS 3.1 The CODA5830 supports DOCSIS 3.1 to take Internet speeds to a whole new level, increasing the capacity of HFC networks by more than 50 percent and reducing latency. Your customers can connect more devices, enjoy richer digital experiences, and get...
CODA-4782 Cable Modem Router
High-Performance Hub for Multi-Gigabit Internet Services Stream, surf, and game faster than ever with the CODA-4782. With DOCSIS 3.1 (speeds up to 10 Gbps* downstream) and 802.11ac Wave 2 Wi-Fi speeds up to 2.3 Gbps, the CODA-4782 Cable Modem Router is a powerful hub...
CODA-4789 Cable Modem Router
High-Performance Hub for Multi-Gigabit Internet Services and Voice Multi-Gigabit speeds. Ultra-HD video streaming. High-speed networking. Telephony support. The CODA-4789 Cable Modem Router can do it all. With DOCSIS 3.1 (speeds up to 10 Gbps* downstream) and 802.11ac...
CODA-5512 Cable Modem Router
DOCSIS 3.1 Certified DOCSIS 3.1 takes Internet speeds to a new level, increasing the capacity of HFC networks by more than 50 percent and reducing latency. This means your customers can connect more devices, enjoy richer digital experiences, and get fast, reliable...
CODA-5519 Cable Modem Router
DOCSIS 3.1 Certified DOCSIS 3.1 takes Internet speeds to a new level, increasing the capacity of HFC networks by more than 50 percent and reducing latency. This means your customers can connect more devices, enjoy richer digital experiences, and get fast, reliable...
CODA-5610 Cable Modem Router
DOCSIS 3.1 Certified DOCSIS 3.1 takes Internet speeds to a new level, increasing the capacity of HFC networks by more than 50 percent and reducing latency. This means your customers can connect more devices, enjoy richer digital experiences, and get fast, reliable...
CODA-5619
Subtitle The CGNVM-2559 supports full IPv4 routing features, as well as, full support for IPv6 routing and firewall. The CGNVM-2559 supports both DSLite as well as 6RD for different IPv6 deployment and transition strategies. The CGNVM-2559 supports pre-configured and...
CODA-5712 Cable Modem Router
10 Gbps Downstream with DOCSIS 3.1 Take Internet speeds to a new level with DOCSIS 3.1 – which can increase the capacity of HFC networks by more than 50 percent. Subscribers can connect more devices, enjoy richer digital experiences and fast Internet service for all...
CODA-5719 Cable Modem Router
High Performance Internet and Wireless Access The CODA-5719 has the capability to receive 5 Gbps bi-directional based on 2 OFDM + 32 QAM downstream channels and with 2 OFDMA + 8 upstream channels over its DOCSIS 3.1 interface. The integrated WiFi 4x4 2.4GHz 802.11ax...
CODA-5810 Cable Modem Router
Supports DOCSIS 3.1 The CODA5810/5810Q supports DOCSIS 3.1 – up to 10 Gbps downstream. Upgrade to a High-split Return Path A software switchable return path lets you easily support upstream bandwidth needs today and tomorrow. Upgrade to the high-split...
CODA-5814 Cable Modem Router
Supports DOCSIS 3.1 DOCSIS 3.1 takes Internet speeds to a new level, increasing the capacity of HFC networks by more than 50 percent and reducing latency. This means your customers can connect more devices, enjoy richer digital experiences, and get fast, reliable...
Coax Network Testing Tools
DSS-01 Coax Cable Tester
SELF-INSTALLS MADE EASY With its low price, you can include the compact DSS-01 with every self-install package, giving subscribers the ability to easily verify their coax outlets themselves. It’s as easy as plugging in the tester and checking the LEDs: green is good,...
CGNDP3M Coax Network Testing Meter
DIAGNOSTICS DELIVERED TO YOUR TECHNICIAN'S MOBILE DEVICE The CGNDP3M is controlled by Hitron’s ProMeter mobile app, which is compatible with iOS and Android devices. That means your technicians can run tests and view the diagnostic readings right on their existing...
CGN-DP3 Coax Network Testing Meter
GIGABIT ETHERNET AND WIFI FOR NETWORK ANALYSIS The CGN-DP3 Coax Network Testing Meter features a Gigabit Ethernet port and 802.11b/g/n/ac wireless LAN access point combined to simplify cable connectivity testing and troubleshooting. It has a built-in DHCP server that...
CSN-01 Coaxial Cable Signal Pressure Meter
Resolve Signal Leakage Hitron’s CSN-01 is a signal meter that induces signal to the home cabling to detect and isolate signals emanating from the Cable Plant. The CSN-01 is able to pin-point signal leaks with great precision, detecting down to the nail or outlet that...
ProMeter
DIAGNOSTICS DELIVERED TO YOUR EXISTING MOBILE DEVICE All diagnostic readings from the CGN-DP3M is displayed on Hitron’s handy mobile app ProMeter, compatible with your technician’s existing, easy-to-carry smartphone or tablet (iOS/Android). DETAILED GRAPHIC...
MyMeter
Diagnostics Delivered to Your Existing Mobile Device All diagnostic readings from the CGN-DP3 is displayed on Hitron’s handy mobile app MyMeter, compatible with your technician’s existing, easy-to-carry smartphone or tablet (iOS/Android). Detailed Graphical...
MoCA Network Adapters
HT-EM2 Coax to Ethernet Adapter
Speeds up to 700 Mbps The HT-EM2 coax to ethernet adapter supports bonded MoCA 2.0, which is capable of delivering speeds up to 700 Mbps. That’s more than enough bandwidth for the most demanding entertainment/home office applications. Secure and Reliable The...
HTEM5-coax-to-ethernet-adapter-sp
Speeds up to 2.5 Gbps! The HT-EM4 MoCA 2.5 Coax to Ethernet Adapter supports the latest MoCA 2.5 standard, which is capable of delivering speeds up to 2.5 Gbps over coax. The Gigabit Ethernet port can connect to a gaming console or Ethernet hub in the home office....
HT-EM4 Coax to Ethernet Adapter
Speeds up to 2.5 Gbps! The HT-EM4 MoCA 2.5 Coax to Ethernet Adapter supports the latest MoCA 2.5 standard, which is capable of delivering speeds up to 2.5 Gbps over coax. The Gigabit Ethernet port can connect to a gaming console or Ethernet hub in the home office....
Home Network Management
EasyInstall
Hitron’s EasyInstall app (iOS and Android) is designed for technicians to optimize the whole-home network during their install. EasyInstall provides sophisticated tools like broadband and Wi-Fi speed tests to locate potential “dead zones” and ensures our gateways and...
PNM
HitronCloud's new Proactive Network Monitoring (PNM) service is designed to enhance visibility into network performance, offering comprehensive insights for MSOs (Multiple System Operators). By turning every modem in the network into a data-collecting probe, the tool...
HitronCloud
The Central Powerhouse HitronCloud provides the tools and end-to-end solutions you need to enhance and manage the delivery of support services, data insights, management, and optimization of home broadband networks and devices in the customer’s home at scale....
MyHitron+
Easy to Use Self-installation and Network Configuration We developed the MyHitron+ app with Tier 1 User Experience designers whose knowledge of the cable industry is second to none! Your customers will be able to use our friendly, self-guided onboarding installation...
MyHitron
Single Sign-on? Yes We Can! Imagine the enhanced customer experience that your customers will have when they access the MyHitron app seeing YOUR branding and YOUR Single Sign On. Because MyHitron’s power is its flexibility and its world-class User Experience Design,...
OptiMy
Self-healing Home Network OptiMy performs placement optimization of the gateway and extender within the subscribers’ home to ensure corner-to-corner WiFi coverage and connectivity. Using the intelligence of Machine Learning and AI, OptiMy can detect and manage...