DOCSIS 3.1 Cable Modem

MODEL # CODA

Enjoy the fastest Multi-Gigabit speeds of today and tomorrow with Hitron’s CODA DOCSIS 3.1 cable modem. With faster download and upload speeds, you’ll get richer ultra-HD video streaming, faster online gaming, buffer-free video conferencing and more. Two Gigabit Ethernet ports provide a wired connection to your WiFi router or computer. Compatible with major North American cable Internet providers including Comcast XFINITY, Charter Spectrum, Cox Gigablast, CableOne Sparklight and Zito Media.

“The Hitron DOCSIS 3.1 CODA Cable Modem is the fastest home modem we’ve ever seen.”

– NerdTechy (Full Review)

* As an Amazon Associate, Hitron earns from qualifying purchases.

  • STOP RENTING & START SAVING! Replace your leased cable modem with the Hitron CODA cable modem and say Good-bye to equipment rental fees!
  • FASTER GIGABIT SPEEDS – Get the best connection needed for HD streaming, faster online gaming, and much more!
  • 32×8 Bonded Channels provide higher download speeds – more channels mean more speed.
  • 2×2 OFDM/OFDMA Channels – Next-generation technology greatly increases transfer speeds and provides faster Internet throughput.
  • ONLY DOCSIS 3.1 PROVIDES GIGABIT SPEEDS – Future-proof your Internet connection speeds for today and tomorrow, should you want to upgrade to Gigabit speeds in the future.
  • TWO (2) GIGABIT ETHERNET PORTS – Achieve up to 1 Gbps connectivity your router, computer or any Ethernet device. (NOTE: Each Gigabit port can provide an IP address if provisioned by your ISP.)
  • CERTIFIED with Comcast Xfinity, Charter Spectrum, Cox Gigablast, CableOne Sparklight, and Zito Media. Not compatible with Verizon, AT&T, CenturyLink, DSL providers, DISH, DirecTV, fiber Internet services. Not compatible with any bundled voice service.
  • EASY PLUG & PLAY SETUP
  • FAST SELF-ACTIVATION for XFINITY customers via XFINITY App – get online fast without a service call.

Eliminate Monthly Rental Fees

CODA replaces the modem you’re leasing from your cable provider – saving you up to $168/year* in cable modem fees! And since CODA features the latest DOCSIS 3.1 technology, you can be confident it will be powering your home broadband for years to come. (*Savings shown for Comcast Xfinity and vary by cable service provider.)

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* As an Amazon Associate, Hitron earns from qualifying purchases.

Features

SAVE MONEY & UPGRADE YOUR CONNECTION

Save up to $168* per year when you purchase your own cable modem and eliminate monthly modem rental fees. Your modem is what sits between you and a great connection with your Internet Service Provider.  With the latest in DOCSIS 3.1 technology, our Hitron CODA cable modem enables you to achieve the best Internet connection, choose Gigabit speeds, and save money, all at the same time.

 

DOCSIS 3.1 PROVIDES GIGABIT

Hitron CODA supports DOCSIS 3.1 to dramatically increase the amount of data that can be transmitted over your Internet connection, up to 10x faster than older DOCSIS 3.0 modems.  Instantly improve your Internet performance and reduce latency for faster connectivity for 4K streaming, faster online gaming and so much more.

 

GIGABIT TO YOUR END DEVICES

With two (2) Gigabit Ethernet ports*, CODA provides extremely fast wired speeds to any Ethernet device such as a separate WiFi router, computer, video streaming, WiFi Mesh network, gaming consoles and much more. (*NOTE: Modem does not provide routing functions. Each Gigabit port can provide an IP address if supported/provided by your ISP. This cable modem does not have a built-in wireless router or voice call capability.)

 

EASY TO SETUP

Works right out of the box and sets up in three simple steps:

  1. Plug in the coax cable to an active cable outlet.
  2. Plug in the power supply to a power outlet.
  3. Plug in the Ethernet cord to either your computer or a router.

SUPPORTS CABLE BROADBAND PLANS UP TO 1 Gbps

With the Hitron CODA DOCSIS 3.1 cable modem, your home is ready for your cable Internet provider’s fastest speed plans today and tomorrow to future-proof your connection. Get extremely fast speeds, performance and reliability to fuel 4K ultra HD video streaming, high-speed online gaming, faster downloads and more.

 

APPROVED by XFINITY, SPECTRUM, GIGABLAST, SPARKLIGHT and ZITO

The Hitron CODA cable modem is approved and certified by Comcast Xfinity, Charter Spectrum, Cox Gigablast, CableOne Sparklight, and Zito Media.  Always check with your cable Internet provider before purchasing a modem.

 

PRODUCT SUPPORT

We provide free web chat and email support for products under warranty when purchased from an authorized dealer.

 

ABOUT HITRON

Hitron brings over 30 years of expertise to your home by designing and manufacturing innovative technology.  Hitron products are trusted by North America’s most-respected Internet Service Providers, including Comcast and Charter Communications. We are an ISO 9001 certified company and follow industry best practices to ensure every product meets our meticulous quality standards.

Technical Specs

FEATURE:
Service Provider Certification
Download Speeds (Internet)
DOCSIS
Gigabit Ethernet Port
WiFi
Telephone Port
Power Adapter
Physical Specifications
Environmental
Interface
Memory
Channels
Certifications
Warranty
SPECIFICATION:
Comcast XFINITY
Charter Spectrum
Cox Gigablast
CableOne Sparklight
Zito Media
Up to 6 Gbps*
3.1
Backward compatible with DOCSIS 3.0 & 2.0
(2) Gigabit Ethernet ports
No
No
Input: 100-240VAC, 50/60Hz
Output: 12VDC, 2A
Dimensions: 51.5mm (H) x 171mm (W) x 171mm (D)
Weight: 464+/-10g
Operating temperature: 32*F to 104*F (0*C to 40*C)
Operating humidity: 90% maximum relative humidity (non-condensing)
Local: 2x RJ-45 10/100/1000BASE-T Ethernet Ports
Internet: Coaxial cable connector /DOCSIS 3.1: Backward compatible with DOCSIS 3.0 & 2.0
128 MB Flash
512 MB RAM
2 OFDM and 32 SC-QAM bonded downstream
2 OFDMA and 8 SC-QAM bonded upstream
CableLabs DOCSIS certified for U.S. cable Internet services
FCC/UL/cUL
180 days limited warranty

FAQ

How do I activate Internet service on my Hitron CODA cable modem?

1 – Visit your cable Internet provider’s website and follow the instructions to activate your Internet service.

Cable Internet ProviderContact Information
Comcast XFINITYhttps://register.xfinity.com
https://xfinity.com/support/articles/activate-purchased-modem
1 (800) XFINITY (1 (800) 934-6489
Spectrumhttps://activate.spectrum.net
1 (833) 267-6094                                           

2 – If you are unable to activate your Internet service using the instructions on your cable Internet provider’s website, please call your cable Internet provider.

a – You may be asked to provide your account information and your cable modem’s model number, serial number, and MAC address. The serial number and MAC address are on the product label on the rear panel of your cable modem.

b – Your cable Internet provider will need to confirm that your cable modem is active.

c – If you do not get an Internet connection with your cable modem, ask your cable Internet provider to verify if your cable modem is online.

c1 – If the cable modem is not visible to your Internet provider, your cable Internet provider can give you instructions to verify why the cable modem does not connect with your high-speed Internet service.

c2 – If the cable modem is visible to your cable Internet provider, reboot your cable modem and check your online status again.

What lights should be on my CODA cable modem?
  • Power LED is Green and Steady
  • LAN LED is Green and Steady
  • Online LED is Green and Steady
  • Upstream LED is either Green or Blue and Steady
  • Downstream LED is either Green or Blue and Steady
I have No Internet Connection
  1. Make sure that you have activated your Internet Service with your Internet Service Provider. To activate your Internet service, visit your cable Internet provider’s website and follow the instructions to activate your Internet service.
  2. Check that the coaxial cable connections are secure at the modem and at the coax outlet.
  3. Check the Ethernet connections are secure at the modem and at the computers’ Ethernet port.
  4. Power off your modem for at least 10 seconds and then power it back on.
  5. Restart your computer or router connected to the cable modem. This ensures that they receive a correct IP address from the modem.
Troubleshooting - POWER LED Off
  1. Press the POWER button once to see if the LED is on and if the equipment turns on.
  2. Make sure that the power adapter is securely connected to your modem and securely connected to a working electrical outlet.
  3. Check that the electrical outlet is working. Is the outlet controlled by a light switch?
  4. Check that you are using the power adapter that HITRON supplied for this product.
  5. If the problem remains, it could be an issue with the power adaptor.
    Note: Only use a supplied HITRON power adapter to avoid any potential equipment damages. If the problem persists, contact technical support for help at https://us.hitrontech.com/support.
Troubleshooting - LAN LED Off
  1. Check that the power to the modem is ON and that both ends of the Ethernet cable are securely connected to the modem and computer.
  2. Check that you are using the Ethernet cable that HITRON supplied for this product.
  3. If the problem remains, it could be that the Ethernet cable is damaged.
Troubleshooting - Downstream LED is Off or Blinking
  1. Check that the Ethernet cable is securely connected to the modem.
  2. If the problem remains, please contact your Internet Service Provider.
Troubleshooting - Upstream LED is Off or Blinking
  1. Check that the Ethernet cable is securely connected to the modem.
  2. If the problem remains, please contact your Internet Service Provider.
Troubleshooting - Online LED Off
  1. The modem is offline and not connected to the Internet. 

    1. Make sure that you have activated your Internet Service with your Internet Service Provider.
    2. Check that the coaxial cable connections are secure at the modem and at the coax outlet.
    3. Check the Ethernet connections are secure at the modem and at the computers’ Ethernet port.
    4. Power off your modem for at least 10 seconds and then power it back on.
    5. Restart your computer or router connected to the cable modem. This ensures that they receive a correct IP address from the modem.
    6. Check your modem by plugging it in to a different coax outlet.
    7. Check if you have a splitter (a splitter is a small device that has a single coax cable on one side and 2 coax cables on the other side.) between your cable modem and the coax outlet. Remove the splitter and connect the cable modem directly to the coax outlet.  If bypassing the splitter fixes the problem, you should probably get a new/better splitter that supports frequencies up to 1000 MHz.
    8. If the problem remains, please contact your Internet Service Provider.
How do I restart my CODA cable modem?

1 – Restarting or rebooting your CODA cable modem resets your cable modem to your existing settings.

To restart or reboot your CODA cable modem:

  1. Insert the end of a paper clip or other small object with a narrow tip into the Reset opening on the back of your CODA modem.
  2. Press and hold the Reset button for three or four seconds only to reset the CODA. The CODA resets, using your existing settings.
How do I Factory Reset my CODA cable modem?

Restore (resets to Factory Default Settings) the cable modem.

*NOTE: If you restore the CODA, any modified settings cannot be recovered

  1. Insert the end of a paper clip or other small object with a narrow tip into the Reset opening of the back of your CODA modem.
  2. Press and hold the Reset button for 10 seconds or more to restore* the CODA back to its factory default settings.
  3. *NOTE: If you restore the CODA, any modified settings cannot be recovered.
How do I test my modem speed?

To check your modem’s Internet speed, use a speed test server, such as speedtest.net:

  1. Open a web browser.
  2. Type in the URL speedtest.net.
  3. Click on the “GO” icon in the middle of the page. The speed test will first test your download speed, then it will test your upload speed.
What if I'm told that my CODA cable modem isn't approved for my cable Internet service?

Hitron’s CODA cable modem is certified by CableLabs®, and is currently approved for use on Comcast Xfinity and Charter Spectrum networks. ALWAYS check with your Internet service provider’s web site or speak with someone from your Internet service provider to verify compatibility. For example, use this link to see the modems that are approved by Comcast xFinity. Just enter "CODA" in the top left search bar that says "Search for Devices".

Can both Gigabit Ethernet ports be used at the same time?

The CODA cable modem has two Gigabit Ethernet ports. Each Gigabit port can provide an IP address if supported/provided by your Internet Service Provider. The CODA is a cable modem and does not provide routing functions.

*Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. As an Amazon Associate, Hitron earns from qualifying purchases. **Actual speeds will vary depending on the condition and noise found on the coaxial wiring. 1 Gbps is the maximum throughput to end devices. The maximum throughput over the MoCA network is up to 1 Gbps. Actual throughput will vary based on the condition and noise found on the coaxial cabling within the home as well as the type of Ethernet Adapter supported on each computer or other device.

Ready, Set, Go!

Set up and start using faster Gigabit speeds in minutes with the Cable Modem Essentials bundle.

This easy bundle makes setting up and connecting to Gigabit speeds a breeze! Instantly test your coax outlet for an Internet signal, then plug in your Hitron CODA DOCSIS 3.1 cable modem to harness the power of multi-Gigabit speeds!

* As an Amazon Associate, Hitron earns from qualifying purchases.

Get the fastest Internet speeds for today and tomorrow for faster streaming, online gaming and much more!

* As an Amazon Associate, Hitron earns from qualifying purchases.

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