Service & Support for Service Providers

Hitron Technologies Americas provides solutions direct to service providers and ISPs. We are committed to providing customers a high level of support for all their technical, sales, logistics and general questions. Support is provided directly to our MSO customers through a dedicated team of local, national, and international personnel.

Products for Service Providers

If you have an HT-EM2 and would like to upgrade the firmware click here.

Cable Modems + Routers

CDA-RES Cable Modem

Economical, High-speed Internet Give your customers reliable, high-speed broadband access with the economical CDA-RES cable modem. Supporting wideband DOCIS 3.0, the CDA-RES can deliver speeds up to 320 Mbps (8x4) with eight bonded downstream and four bonded upstream...

CDA3 Cable Modem

High Speed Internet Access With 24x8 Channel Bonding Offer reliably blazing-fast speeds with the CDA3 DOCSIS 3.0 cable modem. Support for 24 bonded downstream channels (24x8) gives you speeds up to 960 Mbps – 24 times faster than a conventional single-channel DOCSIS...

CDA3-35 Cable Modem

Gigabit Speeds with 32x8 Channel Bonding The CDA3-35 is the perfect choice for offering reliable, high-speed Gigabit broadband access. With 32 downstream and 8 upstream channels over its DOCSIS interface, the CDA3-35 can deliver speeds up to 1.2 Gbps – 32 times faster...

CGNM-2250 Cable Modem Router

Full Dual-Stack IPV4 / IPV6 Support The CGNM-2250 supports full IPv4 routing features, as well as, full support for IPv6 routing and firewall. The CGNM-2250 supports both DSLite as well as 6RD for different IPv6 deployment and transition strategies.   Simply...

CGNM-3550 Cable Modem Router

Full Dual Stack IPV4 / IPV6 Support The CGNM-3550 supports full IPv4 routing features, as well as, full support for IPv6 routing and firewall. The CGNM-3550 supports both DSLite as well as 6RD for different IPv6 deployment and transition strategies.   Simply...

CGNM-3552 Cable Modem Router

Full Dual-Stack IPV4 / IPV6 Support The CGNM-3552 supports the full IPv4 routing features as well as complete support for IPv6 routing and firewall. The CGNM-3552 supports both DSLite as well as 6RD for different IPv6 deployment and transition strategies.  ...

CGNVM-2559

The CGNVM-2559 supports full IPv4 routing features, as well as, full support for IPv6 routing and firewall. The CGNVM-2559 supports both DSLite as well as 6RD for different IPv6 deployment and transition strategies. The CGNVM-2559 supports pre-configured and...

CHITA-RES Cable Modem Router

IPv4/IPv6 Dual Stack Support The CHITA supports full IPv4 routing features as well as full support for IPv6 routing and firewall. The CHITA supports both DSLite as well as 6RD for different IPv6 deployment and transition strategies.   Easy and Secure Wireless...

CODA-45 Cable Modem

DOCSIS 3.1 Certified DOCSIS 3.1 takes Internet speeds to a new level, increasing the capacity of HFC networks by more than 50 percent and reducing latency. This means your customers can connect more devices, enjoy richer digital experiences, and get fast, reliable...

CODA-4580 Cable Modem Router

High-Performance Hub for Multi-Gigabit Internet Services Unleash the home network. Supporting DOCSIS 3.1 and Wi-Fi speeds up to 2.3 Gbps, the CODA-4580 Cable Modem Router delivers the ultimate digital home experience, today and tomorrow. Residential and business...

CODA-4582 Cable Modem Router

High-Performance Hub for Multi-Gigabit Internet Services Stream, surf, and game faster than ever with the CODA-4582. With DOCSIS 3.1 (speeds up to 10 Gbps* downstream) and 802.11ac Wave 2 Wi-Fi speeds up to 2.3 Gbps, the CODA-4582 is a powerful hub for every home...

CODA-4589 Cable Modem Router

High-Performance Hub for Multi-Gigabit Internet Services and Voice Multi-Gigabit speeds. Ultra-HD video streaming. High-speed networking. Telephony support. The CODA-4589 can do it all. With DOCSIS 3.1 (speeds up to 10 Gbps* downstream) and 802.11ac Wave 2 Wi-Fi...

CODA-46 Cable Modem

High-Performance, Multi-Gigabit DOCSIS 3.1 Take Internet speeds to a new level with DOCSIS 3.1. This latest DOCSIS standard lowers latency and boosts the capacity of HFC networks by more than 50 percent. The result? Your customers can connect more devices and get...

CODA-4680 Cable Modem Router

Multi-Gigabit Speeds with DOCSIS 3.1 The CODA-4680 can receive 5 Gbps bidirectional based on 2xOFDM + 32 QAM over its DOCSIS 3.1 interface. This powerful gateway is an ideal solution for your higher tier multi-Gigabit service plans.   Software Switchable Return...

CODA-4682 Cable Modem Router

Multi-Gigabit Speeds with DOCSIS 3.1 Perfect for higher tier multi-Gigabit service plans, the CODA-4682 can receive 5 Gbps bidirectional based on 2xOFDM + 32 QAM over its DOCSIS 3.1 interface.   Software-switchable Return Frequency Be ready for 85MHz returns and...

CODA-4689 Cable Modem Router

Multi-Gigabit DOCSIS 3.1 The CODA-4689 can receive 5 Gbps bidirectional based on 2xOFDM + 32 QAM over its DOCSIS 3.1 interface. This powerful gateway is an ideal solution for your higher tier multi-Gigabit service plans   Ready for 85MHz Returns With a software...

CODA-57 Cable Modem

10 Gbps Downstream with DOCSIS 3.1* Take Internet speeds to a new level with DOCSIS 3.1 – which can increase the capacity of HFC networks by more than 50 percent. With the CODA-57, subscribers will enjoy richer digital experiences and fast Internet service for all of...

CODA-47 Cable Modem

DOCSIS 3.1 Certified for Multi-Gigabit Speeds Take Internet speeds to a new level with DOCSIS 3.1, which reduces latency and increases the capacity of HFC networks by more than 50 percent. Your customers will enjoy fast and reliable Internet service for all their...

CODA-4780 Cable Modem Router

Multi-Gigabit DOCSIS 3.1 Speeds DOCSIS 3.1 takes broadband speeds to a new level. Your customers will enjoy richer digital experiences with fast, reliable Internet service for all of today and tomorrow’s needs.   Software-switchable Frequency Upgrade to the...

CODA-4782 Cable Modem Router

High-Performance Hub for Multi-Gigabit Internet Services Stream, surf, and game faster than ever with the CODA-4782. With DOCSIS 3.1 (speeds up to 10 Gbps* downstream) and 802.11ac Wave 2 Wi-Fi speeds up to 2.3 Gbps, the CODA-4782 Cable Modem Router is a powerful hub...

CODA-5619

Subtitle The CGNVM-2559 supports full IPv4 routing features, as well as, full support for IPv6 routing and firewall. The CGNVM-2559 supports both DSLite as well as 6RD for different IPv6 deployment and transition strategies. The CGNVM-2559 supports pre-configured and...

CODA-5712 Cable Modem Router

10 Gbps Downstream with DOCSIS 3.1 Take Internet speeds to a new level with DOCSIS 3.1 – which can increase the capacity of HFC networks by more than 50 percent. Subscribers can connect more devices, enjoy richer digital experiences and fast Internet service for all...

CODA-5719 Cable Modem Router

High Performance Internet and Wireless Access The CODA-5719 has the capability to receive 5 Gbps bi-directional based on 2 OFDM + 32 QAM downstream channels and with 2 OFDMA + 8 upstream channels over its DOCSIS 3.1 interface. The integrated WiFi 4x4 2.4GHz 802.11ax...

CODA-5810 Cable Modem Router

Supports DOCSIS 3.1 The CODA-5810 supports DOCSIS 3.1 – up to 10 Gbps downstream.   Upgrade to a High-split Return Path A software switchable return path lets you easily support upstream bandwidth needs today and tomorrow. Upgrade to the high-split (5-204MHz)...

CODA-5814 Cable Modem Router

Supports DOCSIS 3.1 DOCSIS 3.1 takes Internet speeds to a new level, increasing the capacity of HFC networks by more than 50 percent and reducing latency. This means your customers can connect more devices, enjoy richer digital experiences, and get fast, reliable...

E31N2V1 Cable Modem Router

DOCSIS 3.1 Certified DOCSIS 3.1 takes Internet speeds to a new level, increasing the capacity of HFC networks by more than 50 percent and reducing latency. This means your customers can connect more devices, enjoy richer digital experiences, and get fast, reliable...

EN2251-HSP Cable Modem

DOCSIS 3.1 with Extended Downstream up to 1.2 GHz DOCSIS 3.1 takes Internet speeds to a new level, increasing the capacity of HFC networks by more than 50 percent and reducing latency. DOCSIS 3.1 supports download speeds up to 10 times faster than DOCSIS 3.0, so you...

EN2251-RES Cable Modem with Voice

Multi-Gigabit Speeds with DOCSIS 3.1 DOCSIS 3.1 takes Internet speeds to a new level, increasing the capacity of HFC networks by more than 50 percent and reducing latency. DOCSIS 3.1 supports download speeds up to 10 times faster than DOCSIS 3.0, so you can offer...

Coax Network Testing Tools

DSS-01 Coax Cable Tester

SELF-INSTALLS MADE EASY With its low price, you can include the compact DSS-01 with every self-install package, giving subscribers the ability to easily verify their coax outlets themselves. It’s as easy as plugging in the tester and checking the LEDs: green is good,...

CGNDP3M Coax Network Testing Meter

DIAGNOSTICS DELIVERED TO YOUR TECHNICIAN'S MOBILE DEVICE The CGNDP3M is controlled by Hitron’s ProMeter mobile app, which is compatible with iOS and Android devices. That means your technicians can run tests and view the diagnostic readings right on their existing...

CGN-DP3 Coax Network Testing Meter

GIGABIT ETHERNET AND WIFI FOR NETWORK ANALYSIS The CGN-DP3 Coax Network Testing Meter features a Gigabit Ethernet port and 802.11b/g/n/ac wireless LAN access point combined to simplify cable connectivity testing and troubleshooting. It has a built-in DHCP server that...

CSN-01 Coaxial Cable Signal Pressure Meter

Resolve Signal Leakage Hitron’s CSN-01 is a signal meter that induces signal to the home cabling to detect and isolate signals emanating from the Cable Plant. The CSN-01 is able to pin-point signal leaks with great precision, detecting down to the nail or outlet that...

ProMeter

DIAGNOSTICS DELIVERED TO YOUR EXISTING MOBILE DEVICE All diagnostic readings from the CGN-DP3 is displayed on Hitron’s handy mobile app ProMeter, compatible with your technician’s existing, easy-to-carry smartphone or tablet (iOS/Android).   DETAILED GRAPHIC...

MyMeter

Diagnostics Delivered to Your Existing Mobile Device All diagnostic readings from the CGN-DP3 is displayed on Hitron’s handy mobile app MyMeter, compatible with your technician’s existing, easy-to-carry smartphone or tablet (iOS/Android).   Detailed Graphical...

MoCA Network Adapters

HT-EM2 Coax to Ethernet Adapter

Speeds up to 700 Mbps The HT-EM2 coax to ethernet adapter supports bonded MoCA 2.0, which is capable of delivering speeds up to 700 Mbps. That’s more than enough bandwidth for the most demanding entertainment/home office applications.   Secure and Reliable The...

HT-EM4 Coax to Ethernet Adapter

Speeds up to 2.5 Gbps! The HT-EM4 MoCA 2.5 Coax to Ethernet Adapter supports the latest MoCA 2.5 standard, which is capable of delivering speeds up to 2.5 Gbps over coax. The Gigabit Ethernet port can connect to a gaming console or Ethernet hub in the home office....

Home Network Management

EasyInstall

Hitron’s EasyInstall app (iOS and Android) is designed for technicians to optimize the whole-home network during their install. EasyInstall provides sophisticated tools like broadband and Wi-Fi speed tests to locate potential “dead zones” and ensures our gateways and...

HitronCloud

The Central Powerhouse HitronCloud provides the tools and end-to-end solution you need to enhance and manage the delivery of support, services, data insights, management and optimization of home broadband networks and devices in the customer’s home at scale....

MyHitron+

  Easy to Use Self-installation and Network Configuration We developed the MyHitron+ app with Tier 1 User Experience designers whose knowledge of the cable industry is second to none! Your customers will be able to use our friendly, self-guided onboarding installation...

MyHitron

Single Sign-on? Yes We Can! Imagine the enhanced customer experience that your customers will have when they access the MyHitron app seeing YOUR branding and YOUR Single Sign On. Because MyHitron’s power is its flexibility and its world-class User Experience Design,...

OptiMy

Self-healing Home Network OptiMy performs placement optimization of the gateway and extender within the subscribers’ home to ensure corner-to-corner WiFi coverage and connectivity. Using the intelligence of Machine Learning and AI, OptiMy can detect and manage...

Let me know when the OS2210 is available?