by Daniel Nofsinger | Dec 6, 2021 | Learn, Learn - Consumer, Learn - Consumer - Coax Cable Tester
Is your cable modem and coax cable connection suffering? Are you unsure? No worries. There are ways that you can check this yourself without having to get your Internet Service Provider on the phone. There are a handful of reasons why your cable modem and coax cable...
by Daniel Nofsinger | Dec 6, 2021 | Learn, Learn - Consumer - MoCA, Learn - Consumer - MoCA - What Is MoCA?
No, MoCA is not the same as Ethernet, but they are similar. They are both wired Internet solutions for the home, however there are some key differences. Here’s a quick overview of what MoCA and Ethernet are: MoCA MoCA stands for Multimedia over Coaxial Alliance. MoCA...
by Daniel Nofsinger | Nov 22, 2021 | Learn, Learn - Service Providers - Bite-sized Learning, Learn – Service Providers – Home Network Management
In-home WiFi networks are a gateway to major sources of service insights and revenue opportunities to help Service Providers remain competitive. For an ISP, WiFi network data offers visibility into key subscriber experience, metrics, usage patterns, network...
by Daniel Nofsinger | Nov 18, 2021 | Learn, Learn - Service Providers - Bite-sized Learning, Learn – Service Providers – Home Network Management
According to interviews with service providers by Omdia research, up to 60% of all broadband support calls are WiFi related. And WiFi issues can be one of the biggest drivers of customer churn. It has been estimated that the cable industry spends more than a billion...
by Daniel Nofsinger | Nov 12, 2021 | Learn, Learn - Service Providers - Bite-sized Learning, Learn – Service Providers – Home Network Management
WiFi issues are within the top 3 reasons customers contact their Service Providers. The more calls and complaints, the more likely for churn. Retaining customers is the goal, and to do that you need to provide the best WiFi experience. A Home Network Management...
