by Daniel Nofsinger | Jul 3, 2021 | Learn, Learn - Service Providers - Bite-sized Learning, Learn – Service Providers – Home Network Management
After more than a year of remote work, virtual education, and endless streaming during quarantine periods, customers are leaning on their WiFi services more than ever. But the weird year that 2020 was, 2021 is seeing a new set of challenges. Chip shortages and...
by Daniel Nofsinger | Jun 21, 2021 | Learn, Learn - Service Providers - Bite-sized Learning, Learn – Service Providers – Home Network Management
Consumers recognize the importance of whole-home WiFi, are ready to embrace new technology, and demand the simplicity of a single provider. Broadband service providers are perfectly positioned to provide this full suite of service offerings today and in the future....
by Daniel Nofsinger | Jun 21, 2021 | Learn, Learn - Service Providers - Bite-sized Learning, Learn – Service Providers – Home Network Management
Revenue and customer experience go hand in hand. When you’re providing your customers with the services they need and delivering a top-of-the-line experience, you’ll gain subscribers and retain existing customers. Today, that is easier said than done as customer needs...
by Daniel Nofsinger | Jun 8, 2021 | Learn, Learn - Service Providers - Bite-sized Learning, Learn – Service Providers – Home Network Management
The interactions between Service Providers and customers are typically limited to initial installations and troubleshooting. In both scenarios, a truck roll is often necessary to ease the customer’s transition to a new installation or resolve service issues within the...
by Daniel Nofsinger | May 28, 2021 | Learn, Learn - Consumer - MoCA, Learn - Consumer - MoCA - What Is MoCA?
An Ethernet over coax adapter is more commonly known as a MoCA adapter. But both terms are accurate. The adapter uses MoCA technology to create an Ethernet over coax network out of the existing coax wiring left over in your walls from installed Cable TV services. You...
