by Daniel Nofsinger | Nov 10, 2021 | Learn, Learn - Consumer - MoCA, Learn - Consumer - MoCA - What Is MoCA?
Many of us may not use the cable TV wiring in our home for traditional cable anymore, but that doesn’t mean that the existing wires need to go to waste. Most homes in the US still have existing coaxial cable wiring from cable TV services packages. These existing wires...
by Daniel Nofsinger | Oct 26, 2021 | Learn, Learn - Service Providers - Bite-sized Learning, Learn – Service Providers – Home Network Management
According to Parks Associates, nearly half of broadband subscribers report having ongoing technical issues with their WiFi connectivity, including slow speeds, dropped connections, poor coverage, and more. WiFi support calls are costly for your business. These calls...
by Daniel Nofsinger | Oct 26, 2021 | Learn, Learn - Service Providers - Bite-sized Learning, Learn – Service Providers – Home Network Management
As a Service Provider, there’s no ignoring it – customer churn isn’t good for your business. Once a customer has abandoned you, it’s difficult and costly to win them back. 67% of customer churn is preventable. That’s a staggering number. The best way to avoid...
by Daniel Nofsinger | Sep 21, 2021 | Learn, Learn - Consumer, Learn - Consumer - Coax Cable Tester
If your cable modem is having issues like slow speeds and frequent disconnects, and you aren’t sure what the issue is, you will need to do some troubleshooting. Sometimes it can be difficult to tell whether the issue is with your cable modem or with your coaxial...
by Daniel Nofsinger | Jul 3, 2021 | Learn, Learn - Service Providers - Bite-sized Learning, Learn – Service Providers – Home Network Management
People are always ready for the next best thing. As customers adopt the latest and greatest smart technologies, they lean on their home network to deliver exceptional speeds and reliability. To the customer, an under performing network is enough to drop their Internet...