Privacy Policy

Updated 6/17/2025

This Cookie Policy explains how Hitron Technologies Inc. and its affiliates, including Hitron Technologies Americas Inc. (“Hitron,” “we,” “our,” or “us”), use cookies and similar technologies to recognize you when you visit any of our websites globally, including https://www.hitrontech.com, https://us.hitrontech.com, (“Websites”) and all other regional or affiliated Hitron domains and subdomains (collectively, “Websites”). It explains what these technologies are, why we use them, and your rights to control our use of them.

 

What Are Cookies?

Cookies are small data files placed on your computer or mobile device when you visit a website. Website owners widely use cookies to help websites function properly, operate more efficiently, and provide reporting information.

Cookies set by the website owner (Hitron) are called “first-party cookies.” Cookies set by parties other than Hitron are called “third-party cookies.” These enable third-party features or functionality on or through the Website (e.g., advertising, analytics, and interactive content).

 

Why Do We Use Cookies?

We use first- and third-party cookies for several reasons:

• Essential Cookies – Required for technical reasons to operate our Websites.
• Performance and Analytics Cookies – Help us understand how our Websites are being used and improve functionality.
• Functionality Cookies – Enhance user experience by remembering preferences and settings.
• Advertising and Targeting Cookies – Used by third parties to deliver relevant advertisements based on your interests.

These cookies may collect personal data or become personally identifiable when combined with other data.

 

What Types of Cookies Do We Use?

The specific cookies we serve may vary by site and region. Common examples include:

• Cloudflare – Security and access management
• Matomo – First-party analytics (PII anonymized)
• Google Analytics and Tag Manager – Usage analytics (PII anonymized)
• Zoho PageSense – Website behavior tracking for optimization

We may also use web beacons, tracking pixels, local shared objects (Flash cookies), and similar technologies to monitor website performance, usage, and marketing effectiveness.

 

How Can You Control Cookies?

You can manage your cookie preferences in several ways:

1. Privacy Preference Pop-up – On your first visit and available at any time via the cookie banner on our Websites.
2. Browser Settings – Configure your browser to block or delete cookies. See your browser’s help menu for guidance.
3. Advertising Opt-Out – Visit < a href="http://www.aboutads.info/choices/">http://www.aboutads.info/choices/ or http://www.youronlinechoices.com to control interest-based advertising.
4. Flash Cookie Settings – Use the Adobe Settings Panel to manage Flash Cookies.

Please note that disabling cookies may limit the functionality of parts of our Websites.

 

Targeted Advertising

We may partner with third parties to display advertising on our Websites or to manage our advertising on other sites. These partners may use cookies or similar technologies to collect information about your activities across our Websites and other websites to provide targeted advertising.

 

Updates to this Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our practices or for legal and regulatory reasons. Please review this page regularly.

 

Contact Us

If you have any questions or concerns about this Cookie Policy or our data practices, please contact us:

• Email:[email protected]
• Mail (North America/CALA): Hitron Technologies Americas, Inc., 9000 E Nichols Avenue, Suite 103, Centennial, CO 80112 USA
• Mail (Europe): Hitron Technologies Europe Holding B.V., Kingsfordweg 151, 1043 GR, Amsterdam, Netherlands
• Mail (APAC): Hitron Technologies Inc., Hsinchu, Taiwan

This policy applies globally across all Hitron websites and services.

Effective Date: March 04, 2024

This Privacy Policy (the “policy”) describes the types of information Hitron Americas (“Hitron,” “we,” “our,” or “us”) may collect or that you may provide when you install, access, or use the Hitron Mobile applications (the “Application”) to manage network devices and our practices for collecting, using, maintaining, protecting, and disclosing that information.

Your use of the Application may be supported by the Hitron Cloud services (the “Cloud Services”), a cloud-based platform which enables remote monitoring and management of network devices connected through the Application. As such, this policy also applies to information used, maintained, protected, and disclosed through the Cloud Services.

This policy also applies in relation to any third-party services that are powered by Hitron and that link to this policy (and the terms Application and Cloud Services in this policy shall be read as referring to the relevant third-party Application and Cloud Services). This policy does not apply to information that we may collect on our websites or through any other application or service.

Through use of the Application, you may also enable an application provided by RouteThis, which will be indicated to you at the time of enablement. The collection, use, and disclosure of your personal information by that application will be governed by the RouteThis privacy policy set out at www.routethis.com/privacy-policy

Please read this policy carefully. This policy may be printed for reference by using the print command in the settings of any browser.

For purposes of the European Union (“EU”) and the United Kingdom (“UK”) General Data Protection Regulation (the “GDPR”) the data controller is Hitron Americas with an office at 9000 E Nichols Ave, Suite 103, Centennial CO 80112 USA. Please see Section 7 below for additional disclosures applicable to users based in the EU or UK.

By installing, accessing, or using the Application, you consent to the terms of this policy. This policy may change from time to time, so please check the policy periodically for updates. Your continued use of this Application after we revise this policy means you accept those changes.

Privacy Policy Contents

1. Information We Collect and How We Collect It
2. How We Use Your Information
3. Disclosure of Information
4. Security of Information
5. Do Not Track Signals
6. Retention of Personal Data
7. Additional Disclosures for Users Based in the EU and UK
8. Notice to Nevada Residents/Your Nevada Privacy Rights
9. Contact Information
10. California Consumer Privacy Act Disclosures

 

1. Information We Collect and How We Collect It

When you install, access, or use the Application, we may collect a variety of information about you, as described below. This information includes, but is not limited to, information about you which permits us to identify you (your “personal data”). You are not obliged to provide us with your personal data, but if you do not provide it, we may be unable to provide you with the Application or the Cloud Services.

Personal Data That You Provide. When you install, access, or use the Application we may ask you to provide us with certain personal data, including your first and last name, email address, and password.

Personal Data Collected through the Application. When you install, access, or use the Application we may collect certain personal data through automated means, including, for example, your internet protocol (IP) address, your media access control (MAC) address, device identifiers for devices connected to your network, internet service provider, geolocation data, and usage data.

The specific information that we collect may depend on the operating system and permissions of the device you use to access or use the Application. To learn more about the specific information collected by the Application, please check your device settings or review the permissions information available on the mobile application platform from which you downloaded the Application (e.g., Google Play or the Apple App Store).

Personal Data Shared by Others. Our customers may provide versions of the Application to you and use the Cloud Services to provide services to you. Personal data that you share with our partners or that is collected automatically through the Application may be shared with us. This information includes the same details and identifiers described above in this section.

Children’s Privacy. The Application is not designed nor intended to be attractive to use by children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are under 13, please do not submit any information to us.

 

2. How We Use Your Information

Our primary purpose in collecting information about you is to provide the Application and Cloud Services to support the remote monitoring and management of networks, devices, and internet connectivity.
We also many use the collected information for other general commercial purposes, including, but not limited to:

• administer your Application and/or Cloud Services account;
• learn more about our users to improve our provision of the Application and Cloud Services;
• improve service functionality and security and/or detect and address security issues;
• respond to inquiries that you may have about the Application and/or Cloud Services;
• provide user support services, trouble shoot problems, and diagnose network issues;
• enforce our Terms of Use and investigate potential violation of policies and terms;
• to inform you of products, services, promotions, or offers, which you may find interesting, provided you have no opted out of receiving such information, or where, required, we have your express consent;
• to conduct marketing and other commercial activities;
• comply with legal obligations; and
• enforce our rights arising from any policies, terms, or any contracts entered into between you and us.

We also may combine information about you that we collect in connection with your use of the Application and/or Cloud Services with other records (such as information shared by third parties) to develop a user profile about you or to provide more tailored user support services.

 

3. Disclosure of Information

We may provide your personal information to contractors, service providers, and other third parties we use to support our business. When we transfer any of your personal data to such third party, that entity will be contractually required, among other things, (a) to use such information only to carry out those services that we have requested, (b) to abide by this Privacy Policy, and (c) to provide adequate protection for such information (as required by applicable legal requirements).

We may also share or disclose information about you to third parties in the following situations:

• Where we are providing services to you in accordance with an agreement with one of our customers, we may provide your personal data to our customer.
• To a buyer or other successor in the event of a merger, restructuring, dissolution, or other sale or transfer of some or all our assets.
• To comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others.
• For any other purposes disclosed by us when you provide the information.
• With your consent.

We will not share your personal data with third parties for marketing purposes.

We may disclose aggregated information about our users and information that does not identify any individual (or device) without restriction.
 

Your Choices about Collection, Use, and Disclosure of Information This section describes how you can make choices regarding the personal data provided to us.

Device Permissions: The Application may request that you enable certain permissions on your device that allow the Application to access your device data. These permissions include:

• Camera permissions, used to scan the barcode of networked devices.
• Non-continuous location permissions, used to obtain the device internet connection and provide user guides on Application functionality.
• Network permissions, used to access your device through the internet.
• Bluetooth permission, used to discover, connect to, and complete configuration of Hitron devices.
• Billing permissions, used to enable Application purchases and subscriptions.

These permissions must be provided by the Application to access your device data. Once granted, permissions may be revoked at any time by altering your device settings, the process for which will be dependent on your device.

If you do not wish for us to collect or use any personal data, please delete the Application.
 

4. Security of Information

We have implemented and follow technical and procedural measures (including encryption of certain information) intended to protect against unauthorized access and use of information collected in connection with the use of the Application and Cloud Services. However, please note we cannot fully eliminate these risks as, despite our best efforts, no technology is completely secure.

Accordingly, we cannot guarantee that any information collected about you, whether during transmission or while stored on our systems or otherwise in our care, will be absolutely safe from intrusion by others who do not have your authorization. Any such transmission or sharing of that information is done at your own risk.

You also play a role in protecting your personal information. Please do not share your username or password with others.
 

5. Do Not Track Signals

This Application does not use technology that recognizes a “do-not-track” signal from your device.

However, the Application enables users to decline sharing Application analytics data. To exercise this function: [Set Enable App analytics to DISABLED on More->About->App analytics].
 

6. Retention of Personal Data

We will store your personal data for no longer than is necessary for the purpose which such personal data is collected and processed. Please note, however, that we may retain and use your personal data as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements and rights, or if it is not technically and reasonably feasible to remove such information for our databases, which means that we may retain and use your personal data as necessary after you stop using the Application. Subject to the foregoing, we will endeavor to delete your personal data promptly upon your written request.

 

7. Additional Disclosures for Users Based in the EU and UK

 

A. General

.We are headquartered in the United States. By using any of our Application from outside the United States, you acknowledge that your personal data may be accessed by us or transferred to us in the United States and to our affiliates, partners, and service providers who are located around the world; and that your personal data will be transferred to, and stored and processed in, the United States or elsewhere in the world. Where your personal data is transferred to a country that has not been deemed to provide an adequate level of protection of personal data when compared with the protections afforded under the GDPR, then we will ensure such transfer is governed by an agreement that incorporates standard contractual clauses approved for these purposes by the relevant body in the EU and/or UK as appropriate (unless a derogation applies). This ensures your personal data remains protected.

If you are based in the EU or UK, we will only process your personal data for a purpose described in this policy where we have a legal basis to do so. The legal bases that we rely on are (1) the processing is necessary for the performance of a contract we are about to enter into or have entered into with you (i.e., the Terms of Use), (2) the processing is necessary for the purposes of our legitimate commercial interests (except where such interests are overridden by your rights and interests), (3) we are required by law, (4) processing is required to protect your vital interests or those of another person, or (5) you have provided your consent (which can be withdrawn at any time). Where we are processing your personal data on the basis that it is necessary for the purposes of our legitimate commercial interests, the relevant interest will generally be the operation of the Application and the provision of services to you via the Application. We may also process your personal data when it is in our legitimate interests in further developing and improving the Application, analyzing usage, and to help us to provide a more stable, consistent, and secure user experience.

 

B. Rights Under the GDPR

.If you are based in the EU or UK, in certain circumstances you have rights under data protection laws in relation to your personal data that we hold about you – specifically:

1. Request access to your personal data. You may have the right to request access to any personal data we hold about you as well as related information, including the purposes for processing the personal data, the recipients or categories of recipients with whom the personal data has been shared, where possible, the period for which the personal data will be stored, the source of the personal data, and the existence of any automated decision making.

2. Request correction of your personal data. You may have the right to obtain without undue delay the rectification of any inaccurate personal data we hold about you.

3. Request erasure of your personal data. You may have the right to request that personal data held about you be deleted.

4. Request restriction of processing your personal data. You may have the right to prevent or restrict processing of your personal data.

5. Request transfer of your personal data. You may have the right to request transfer of your personal data directly to a third party where this is technically feasible.

Also, where you believe that we have not complied with our obligation under this policy or European data protection law, you have the right to make a complaint to an EU or UK Data Protection Authority.

You can exercise any of these rights by calling us at +1303 792 3380 or by emailing us at [email protected]

 

C. Restrictions on Use of Your Personal Data to Promote Third-Party Products and Services

.If you are based in the EU or UK, we will only send you direct marketing communications related to unaffiliated third-party products and services if you have given your consent to receiving such marketing. We will generally ask for your consent to receive such marketing when you first provide your personal data.

You can choose to stop receiving any direct marketing communications from us or our affiliates at any time simply by unsubscribing in the newsletter email.

 

8. Notice to Nevada Residents/Your Nevada Privacy Rights

Nevada residents have the right to opt out of the sale of their Covered Information (as such term is defined under Nevada law). As noted above, we will not sell your information. However, if you are a Nevada resident, you may submit a request to opt out of future sales via a method listed in the Contacting Us section of this policy. We will maintain your request in the event our practices change in the future. Should your email address change, please submit a new request to via a method listed in the Contacting Us section of this policy with your new email address. We reserve the right to take reasonable steps to verify your identity and the authenticity of the request.

 

9. Contact Information

This Application is owned and operated by Hitron Americas.

You can contact us at 9000 E Nichols Avenue, Suite 103, Centennial CO, 801120 or by email at [email protected].

 

10. California Consumer Privacy Act Disclosures

These California Consumer Privacy Act Disclosures (“CCPA Disclosures”) describe the types of information Hitron Americas (“Hitron,” “we,” “our,” or “us”) may collect or that you may provide when you install, access, or use the MyHitron+ application (the “Application”) to manage network devices and our practices for collecting, using, maintaining, protecting, and disclosing that information. Your use of the Application may be supported by the Hitron Cloud services (the “Cloud Services”), a cloud-based platform which enables remote monitoring and management of network devices connected through the Application. As such, these CCPA Disclosures also apply to information used, maintained, protected, and disclosed through the Cloud Services.

These Disclosures apply solely to California residents and supplements any other privacy policies or notices applicable to the Application and/or Cloud Services.

These CCPA Disclosures are effective September 26, 2023. You may print a copy of these Disclosures for reference by using the print command in the settings of any browser.

A. Notice at Collection

When you install, access, or use the Application, we may collect a variety of information about you, as described below. This information includes, but is not limited to, information about you which permits us to identify you (your “personal data” or “personal information” as that term is defined under California law).

Personal Data That You Provide. When you install, access, or use the Application we may ask you to provide us with certain personal data, including your first and last name, email address, and password.

Personal Data Collected through the Application. When you install, access, or use the Application we may collect certain personal data through automated means, including, for example, your internet protocol (IP) address, your media access control (MAC) address, device identifiers for devices connected to your network, internet service provider, geolocation data, and usage data.

The specific information that we collect may depend on the operating system and permissions of the device you use to access or use the Application. To learn more about the specific information collected by the Application, please check your device settings or review the permissions information available on the mobile application platform from which you downloaded the Application (e.g., Google Play or the Apple App Store).

Personal Data Shared by Others. Our customers may provide versions of the Application to you and use the Cloud Services to provide services to you. Personal data that you share with our partners or that is collected automatically through the Application may be shared with us. This information includes the same details and identifiers described above in this section. And the default provision credentials preset by ISP, such as PPPoE name and password.

Children’s Privacy. The Application is not designed nor intended to be attractive to use by children under the age of 13. We do not knowingly collect information from children under the age of 13. If you are under 13, please do not submit any information to us.

Our primary purpose in collecting information about you is to provide the Application and Cloud Services to support the remote monitoring and management of networks, devices, and internet connectivity. We also many use the collected information for other general commercial purposes, including, but not limited to:

• administer your Application and/or Cloud Services account;
• learn more about our users to improve our provision of the Application and Cloud Services;
• improve service functionality and security and/or detect and address security issues;
• respond to inquiries that you may have about the Application and/or Cloud Services;
• provide user support services, trouble shoot problems, and diagnose network issues;
• enforce our Terms of Use and investigate potential violation of policies and terms;
• to inform you of products, services, promotions, or offers, which you may find interesting, provided you have no opted out of receiving such information, or where, required, we have your express consent;
• to conduct marketing and other commercial activities;
• comply with legal obligations; and
• enforce our rights arising from any policies, terms, or any contracts entered into between you and us.

We also may combine information about you that we collect in connection with your use of the Application and/or Cloud Services with other records (such as information shared by third parties) to develop a user profile about you or to provide more tailored user support services.

We do not sell or share your personal data.

We will store your personal data for no longer than is necessary for the purpose which such personal data is collected and processed. Please note, however, that we may retain and use your personal data as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements and rights, or if it is not technically and reasonably feasible to remove such information for our databases, which means that we may retain and use your personal data as necessary after you stop using the Application.

B. California Privacy Policy

In addition to the disclosures in the “Notice at Collection” section above, we provide the following additional disclosures about California consumer rights and personal information handling practices in the preceding 12 months.

Under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA,” and collectively “CCPA”), verified California residents have the right to:

• request and receive disclosure of our information collection practices during the prior 12 months, including the categories of personal information we collect, the categories of sources of such information, our business purpose for collecting or sharing such information, and the categories of third parties with whom we share such information.
• request and receive disclosure of our information sharing practices during the prior 12 months, including a list of the categories of personal information sold with the category of third-party recipients and a list of the categories of personal information that we disclosed for a business purpose.
• request and receive a copy of the specific personal information we have collected about them during the prior 12 months.
• request that we not sell personal information about them.
• request that we delete (and direct our service providers to delete) their personal information subject to certain exceptions.
• request that we not share personal information for cross-context or behavioral marketing purposes.
• request to opt out of automatic profiling.
• request that we not process sensitive personal information about them for other than the purpose for which it was originally provided.
• request that we correct personal information about them.

For purposes of the CCPA personal information means information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.

In order to make a request for disclosure California residents may contact us by email at [email protected] or via webform at http://us.hitrontech.com/contact/. We will ask you for information that allows us to reasonably verify your identity (that you are the person about whom we collected personal information) and will use that information only for that purpose. We may request that you submit a signed statement under penalty of perjury that you are the individual you claim to be. We will acknowledge receipt of your request within 10 days and will endeavor to respond within forty-five days of receipt of your request, but if we require more time (up to an additional forty-five days) we will notify you of our need for additional time. For requests that we not sell your information we will comply with your request within 15 business days. We cannot respond to your request or provide you with personal information if we cannot verify your identity and confirm that the personal information relates to you.

You may make a request for disclosure of our information collection practices, the specific information we collected about you, or our information sharing practices up to twice within a 12-month period. You may make other requests at any time.

For requests for a copy of the personal information we have collected during the 12 months prior to your request we will endeavor to provide the information in a format that is readily useable, including by mailing you a paper copy or providing an electronic copy to your registered account, if you have registered an account with us.

For requests for deletion of your information please understand that California law permits us to retain certain information and not to delete it under certain circumstances. By way of example, we are not required to comply with a request to delete information if the information is necessary for us to complete a transaction for you or otherwise perform a contract; to detect, protect against, or prosecute security incidents, fraud or illegal activity; to use the information only internally in ways reasonably aligned with your expectations as our customer (such as maintaining sales records), and to comply with legal obligations. If we receive such a request from you, we will notify any service providers we have engaged to delete your information as well.

We will not discriminate against you as a result of your exercise of any of these rights.

Selling and Sharing Information. We do not sell or share your information with third parties for consideration or for cross-contextual or marketing purposes.

Profiling. We do not use your information for automatic profiling purposes.

Using an Authorized Agent. You may submit a request through someone holding a formal Power of Attorney. Otherwise, you may submit a request using an authorized agent only if (1) the person is registered with the Secretary of State to do business in California, (2) you provide the authorized agent with signed written permission to make a request, (3) you verify directly with us that you have authorize the person to make the request on your behalf, (4) you verify your own identity directly with us and (5) your agent provides us with proof that they are so authorized. We will require the agent to submit proof to us that they have been authorized to make requests on your behalf.During the past 12 months, we have collected the following categories of information from the listed sources, used it for the listed business purposes and shared it with the listed categories of third parties.

 

Category of Information collected	Source	Business purposes for use	Categories of third parties receiving information
Identifiers (name, alias, postal address, email address,  phone number, fax number, account name, Social Security number, driver’s license number, passport number, unique personal identifier, IP address)	Name, email address, account password, media access control (MAC) address, device identifiers, Device name/type(phone, laptop etc), internet service provider, geolocation data, IP addresss. Internet history (websites visited, duration of browsing time)	To provide services and for general commercial purposes.	Not Shared
Sensitive Information (name with financial account, medical, health, and health insurance information, user name and password)	Not Collected	Not Collected	Not Shared
Protected classification information (race, gender, ethnicity, religion)	Not Collected	Not Collected	Not Shared
Commercial information (transaction history, products/services purchased, obtained or considered, product preference)	Not Collected	Not Collected	Not Shared
Electronic network activity (browsing or search history, website interactions, advertisement interactions)	Not Collected	Not Collected	Not Shared
Audio, video or similar information (customer service calls, security monitoring)	Not Collected	Not Collected	Not Shared
Biometrics	Not Collected	Not Collected	Not Shared
Geolocation	Collected automatically through the Application.	Provision of services; internal commercial purposes.	Service provider
Professional, educational or employment related information	Not Collected	Not Collected	Not Shared
Inference from the above (preferences, characteristics, behavior, attitudes, abilities, etc.)	Not Collected	Not Collected	Not Shared

This Application collects some Personal Data from its Users.
This document can be printed for reference by using the print command in the settings of any browser.

Policy Summary

Personal Data collected for the following purposes and using the following services:

• Analytics: Google Analytics for Firebase
  Personal Data: Application opens; first launches; number of Users
• Device Permissions for Personal Data Access
  Personal Data: Camera permission; Precise location permission (non-continuous); Telephone/SMS permission; Storage permission
• Infrastructure Monitoring: Firebase Crash Reporting
  Personal Data: various types of Data as specified in the privacy policy of the service

 

Further information about Personal Data

• Unique device identification
  This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users’ preferences.

 

Contact Information

Owner and Data Controller
Hitron Americas, 9000 E Nichols Ave, Suite 103,Centennial CO 80112
Owner contact email: [email protected]

 

Full Policy

Owner and Data Controller

Hitron Americas, 9000 E Nichols Ave, Suite 103,Centennial CO 80112
Owner contact email: [email protected]

 

Types of Data Collected

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Camera permission; Precise location permission (non-continuous); Telephone/SMS permission; Storage permission; number of Users ; Application opens; first launches.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection.

Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Application.
Unless specified otherwise, all Data requested by this Application is mandatory and failure to provide this Data may make it impossible for this Application to provide its services. In cases where this Application specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Application or by the owners of third-party services used by this Application serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Application and confirm that they have the third party’s consent to provide the Data to the Owner.

 

Mode and Place of Processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

 

Legal Basis of Processing

The Owner may process Personal Data relating to Users if one of the following applies:

• • Users have given their consent for one or more specific purposes. Note: Under some legislations the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
  • provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
  • processing is necessary for compliance with a legal obligation to which the Owner is subject;
  • processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;

processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

 

Place

The Data is processed at the Owner’s operating offices and in any other places where the parties involved in the processing are located.

Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

 

Retention Time

Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.

 

The Purposes of Processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: Device permissions for Personal Data access, Infrastructure monitoring and Analytics.

For specific information about the Personal Data used for each purpose, the User may refer to the section “Detailed information on the processing of Personal Data”.

 

Device Permissions for Personal Data Access

Depending on the User’s specific device, this Application may request certain permissions that allow it to access the User’s device Data as described below.

By default, these permissions must be granted by the User before the respective information can be accessed. Once the permission has been given, it can be revoked by the User at any time. In order to revoke these permissions, Users may refer to the device settings or contact the Owner for support at the contact details provided in the present document.

The exact procedure for controlling app permissions may be dependent on the User’s device and software.
Please note that the revoking of such permissions might impact the proper functioning of this Application.

If User grants any of the permissions listed below, the respective Personal Data may be processed (i.e accessed to, modified or removed) by this Application.

• Camera permission
  Used for accessing the camera or capturing images and video from the device.
• Precise location permission (non-continuous)
  Used for accessing the User’s precise device location. This Application may collect, use, and share User location Data in order to provide location-based services.
  The geographic location of the User is determined in a manner that isn’t continuous. This means that it is impossible for this Application to derive the exact position of the User on a continuous basis.
• Telephone/SMS permission
  Used for accessing features related to the User’s telephone/messaging including the sending, receiving and reading of Telephone/SMS.
• Storage permission
  Used for accessing shared external storage, including the reading and adding of any items.

 

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

• Analytics
• Device permissions for Personal Data access
• Infrastructure monitoring
• Further information about Personal Data
• Unique device identification

 

The Rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.
In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
• Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
• Access their Data. Users have the right to learn if Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
• Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

 

Details about the Right to Object to Processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

 

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by the Owner as early as possible and always within one month.

 

Additional Information about Data Collection and Processing

Legal action

The User’s Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Application or the related Services.

The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

 

Additional Information about User’s Personal Data

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

 

System Logs and Maintenance

For operation and maintenance purposes, this Application and any third-party services may collect files that record interaction with this Application (System logs) use other Personal Data (such as the IP Address) for this purpose.

 

Information not Contained in this Policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

 

How “Do Not Track” requests are handled

This Application does not support “Do Not Track” requests.
To determine whether any of the third-party services it uses honor the “Do Not Track” requests, please read their privacy policies.

 

Changes to this Privacy Policy

The Owner reserves the right to make changes to this privacy policy at any time by notifying its Users on this page and possibly within this Application and/or – as far as technically and legally feasible – sending a notice to Users via any contact information available to the Owner. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom.
Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

Privacy Policy for Selling on Amazon

 

1. Introduction

This Privacy Policy outlines how we collect, use, disclose, and protect the information received from Amazon in connection with our sales activities on the Amazon platform. We are committed to safeguarding the privacy of our customers and complying with applicable data protection laws.

 

2. Information We Collect

We receive various types of information from Amazon to facilitate our sales on their platform. This information may include but is not limited to:

• Customer order data, including shipping addresses and contact details.
• Transaction information, such as the products purchased and payment details.
• Customer communication history, including messages and correspondence through the Amazon messaging system.
• Customer reviews and feedback.
• Performance metrics related to our sales and customer interactions on Amazon.

 

3. How We Use Information

We use the information received from Amazon for the following purposes:

• Fulfilling customer orders and providing customer support.
• Processing payments and managing financial transactions.
• Communicating with customers about their orders, inquiries, and feedback.
• Monitoring and improving our performance on Amazon, including product listings, pricing, and customer service.
• Complying with legal and regulatory obligations.
• Preventing fraud and unauthorized access to our Amazon seller account.

 

4. Disclosure of Information

We may disclose information received from Amazon in the following circumstances:

• To Amazon as necessary to fulfill customer orders, resolve disputes, and ensure compliance with Amazon’s policies.
• To third-party service providers who assist us in processing payments, providing customer support, or optimizing our sales operations.
• To comply with legal obligations, such as responding to legal requests, court orders, or government inquiries.
• In connection with the sale or transfer of all or part of our business, including any merger, acquisition, or asset sale.
• To protect our rights, privacy, safety, or property, or that of our customers or others.

 

5. Data Security

We take reasonable measures to protect the information received from Amazon against unauthorized access, disclosure, alteration, or destruction. This includes using secure channels for data transmission and storage and restricting access to the information to authorized personnel only.

 

6. Your Rights

Customers whose information we have received from Amazon have certain rights concerning their data. These rights may include:

• The right to access their personal information.
• The right to rectify inaccuracies in their personal information.
• The right to erase their personal information (in certain circumstances).
• The right to restrict or object to the processing of their personal information.
• The right to data portability (in certain circumstances).

Customers can exercise these rights by contacting us using the contact information provided at the end of this Privacy Policy.

 

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website and notify customers of any material changes.

 

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our use of information received from Amazon, please contact us at [email protected] or by post to:

Hitron Technologies Americas Inc.

9000 E Nichols Avenue

Ste 103

Centennial, CO 80112

United States

 

9. Consent

By using our services and conducting sales on Amazon, you consent to the collection, use, and disclosure of information as described in this Privacy Policy.

Please read this Privacy Policy carefully and ensure you understand its terms. If you do not agree with our practices, you should not use our services for sales on Amazon.