Uplift your Customer’s Experience
Best-in-Class Home Network Management Solution
Hitron offers a full solution “family” of apps, gateways, extenders, and intelligent diagnostic tools designed give you and your subscribers the intuitive, intelligent tools needed to self-serve and self-manage broadband and WiFi services in the home.
Hitron Cloud
Faster-to-Market with Scalability
My Hitron+
New Multi-location WiFi Management and Optimization App
Empower. Your ISP Operations with the HitronCloud™ Ecosystem
Embrace the future with Hitron’s Cloud solution, a robust ecosystem that’s consistently growing to cater to your specific needs. Our Cloud solution boasts an impressive array of features tailored for ISPs, including seamless device management, advanced troubleshooting capabilities, firmware management, and efficient device and technician tool management. As your trusted partner, we’re dedicated to staying at the forefront of innovation, continuously expanding our ecosystem to empower your network management.
Stretch Your OPEX Dollar Further with HitronCloud’s Abundant Features
In addition to its impressive feature set, Hitron’s Cloud solution offers a distinct advantage in terms of cost-effectiveness compared to other cloud solutions. We understand the importance of managing operational expenses while providing superior services to your customers. HitronCloud not only streamlines your network management but also optimizes your budget allocation. With our cost-effective approach, you can enjoy a comprehensive feature offering that surpasses the competition, ensuring that your investment in network infrastructure delivers maximum value and efficiency.
Elevate Efficiency and Customer Satisfaction with HitronCloud: Boosting NPS
In addition to its impressive feature set, With HitronCloud, technicians can efficiently manage and troubleshoot modems, routers, extenders, and technical tools, all from a single screen, eliminating the need to toggle between multiple interfaces. This integrated approach streamlines their workflow, boosts productivity, and saves valuable time and effort. Moreover, HitronCloud’s efficiency improvements can significantly enhance your Net Promoter Score (NPS) by enabling technicians to resolve issues more quickly, deliver superior customer service, and ultimately foster a more satisfied customer base. Satisfied customers are more likely to become loyal promoters of your services, resulting in a stronger NPS and increased brand loyalty.
Mobile App for End Users
The new, MyHitron+ app uniquely offers Multi-location Management, that enables your customers to remotely manage multiple locations, such as an elderly parent’s home network or a second office location, from a single account. A redesigned user interface provides seamless usability and elevated user experience. With additional features such as advanced self-guided Care, your subscribers are guided through troubleshooting steps in their home network.
My Hitron+
New Multi-location WiFi Management and Optimization App
Hitron Cloud
Faster-to-Market with Scalability
About Hitron Technologies Americas
For more than 30 years, we are a trusted equipment manufacturer for some of North America’s largest cable Operators including Comcast, Charter Communications, Cox and Rogers.