EasyInstall

Hitron’s EasyInstall app (iOS and Android) is designed for technicians to optimize the whole-home network during their install. EasyInstall provides sophisticated tools like broadband and Wi-Fi speed tests to locate potential “dead zones” and ensures our gateways and extenders are optimally configured and installed right every time. EasyInstall offers extensive network details from the Hitron gateway delivered directly to the technician’s easy-to-carry smartphone or tablet.

Benefits

• Increase operational cost savings
• Better performing networks
• Faster installation set-ups
• Reduced repeat visits
• Increased productivity
• Increase customer satisfaction

Optimized Installation Means Faster Installs

Hitron’s EasyInstall app ensures the best initial setup by offering data directly from the gateway itself, such as spectrum analysis and QAM modulation. This helps with AP placement by identifying any “dead zones” through the SweetSpots™ functionality that tracks in-home signal strength, showing Wi-Fi throughput in real-time while also recording relative performance in every room.

Easy Set-up Wizard

EasyInstall includes an Easy Set-up Wizard that offers the following features:

• Connection test
• WiFi Setup
• Password setup
• Constellation & channel details
• Standardized installation flow
• Device status overview
• Spectrum analysis
• Wi-Fi throughput in real-time for optimal device placement
• Downstream and Upstream status
• Extensive DOCSIS and WiFi details
• Broadband and WiFi speed tests
• Determine WiFi dead zones for optimal Access Point placement

WiFi SweetSpots™

SweetSpots measures in home signal strength and verifies WiFi speed and coverage throughout the home. The Installer can simply walk around the home, checking for speed and coverage and make the necessary adjustments to deliver WiFi to every corner of the home. No dead spots guaranteed on the first set up.

• Visually and audibly indicates WiFi throughput in real time to allow optimal device placement and remove dead zones
• Start/stop: view signal strength
• 2 values per room can be saved
• speaker toggle audio indicator
• reset, clear all recorded values

Improve Customer Experience and Reduce Operational Costs

Our EasyInstall app improves customer experience and overall efficiency. With the DOCSIS status and Spectrum analysis tool, technicians can validate that our gateway is properly connected to the broadband network and that the latest software update is installed from the get-go. By accessing the downstream and upstream screens, technicians can confirm proper modulation, optimal strength, signal-to-noise ratio, and access each channel’s constellation directly from the smart device. You get faster set up for more installs every day, on top of reduced return visits and increased productivity.

Key Features

• Easy set-up wizard
• Built-in speed test
• WiFi speed and coverage test
• WiFi dead spot detector
• Device placement advisor
• Connection validation test