When Should I Reset vs Restart my Cable Modem?

Learn > Cable Modem & Routers > When Should I Reset vs Restart my Cable Modem?

When you should do a cable modem restart or reset depends on the situation. It’s extremely important to understand these terms as the function of these terms have different meanings.

In simple terms, to restart or reboot your modem means to turn off your modem and turn it back on again.  To reset your modem means to wipe out your current modem settings back to the original factory settings.  You only should reset when it’s absolutely needed so this is what you need to know…

 

How often should you reboot your devices?

It’s not a bad idea to reboot (restart) your devices once a month. There’s no definitive rule. But if things are seeming slow, give things a refresh.

However, don’t confuse “reboot, “restart” and “reset.” They are not the same thing.

 

What’s the difference between restarting & resetting?

A “reboot” or “restart” means that you are simply restarting your cable modem. It’s achieved by turning your modem off for around 15 seconds and then back on by using the power button or by simply unplugging your modem from the electrical outlet and plugging it back into the electrical outlet.

A “reset” restores your cable modem to its default factory settings. Meaning, you lose your configurations and settings and will need to start over. You only want or need to perform a reset if you are troubleshooting the device and if a reboot fails.  You need to hit the “reset” button on your modem, typically located on the back panel of your modem.  You should refer to your modem user manual to locate the reset button.  Oftentimes, you need a paperclip or other slender object to insert into the reset button as modem manufacturers want to make sure that when you do a reset, that its deliberate and not done by accident

When to reboot/restart your cable modem

Rebooting your cable modem or gateway (cable modem router) is the right move if:

  • You experience slow Internet or WiFi
  • Your modem and router are not communicating properly
  • Your modem is overheating

A reboot can help:

  • Clear out the memory
  • Resolve conflicts with the modem
  • Resolve conflicts with IP addresses
  • Change your public IP address
  • Re-discover the best channels

A reboot is easy. You can unplug the modem, wait 30 seconds, plug the power source back into the electrical socket and make sure the modem turns back on. Done.

 

When to reset your cable modem

Resets are ideal for fixing bad software installations, clearing out junk, and removing malware. Resetting your device:

  • Reverts all settings back to their factory defaults

When to reset your modem:

  • It’s infected with malware
  • It refuses a password you can’t recover
  • It stops functioning correctly after a firmware update
  • You want to sell it, give it away, or toss it in the trash

A reset is easy and can be done in two ways depending on your device.

  1. Press the surface-mounted button and hold for 10 seconds.
  2. Using a paper clip, press the recessed-mounted button and hold for 10 seconds. (For example, with Hitron’s CODA cable modem.)

Done.

 

When to upgrade your cable modem

When a reboot doesn’t solve your issues, and a reset doesn’t make sure, it’s probably time to upgrade your cable modem to a modern one. A DOCSIS 3.1 cable modem is the best choice for getting the most out of your home network.

The Hitron CODA DOCSIS 3.1 cable modem is the perfect choice for taking your connection to the next level and it is available on Amazon.

Want to learn more about Cable Modems or Cable Modem Routers?  We have plenty of articles under our Learn section of this website, as well, check out our Blog articles.

NEW! Now Available at Retail!

CODA DOCSIS 3.1 Cable Modem

Related Articles

What is WiFi 6 and Is WiFi 6 Really Better?

WiFi 6 (also known as 802.11ax) is the most recent version of WiFi. It’s the best version of WiFi to date, with more support, faster speeds, less network congestion, better security, improved battery life for devices, and more. If you are looking for the latest and...

How do I set up my cable modem?

There are differences in setting up your cable modem whether you purchased or rented the device. If you bought your own cable modem, you should check the user manual or manufacturers' support website for specific details. For example, Xfinity (Comcast) and other Cable...

Can I use any cable modem for Cable Internet?

The right cable modem or cable modem router combo to use to get cable Internet in your home depends on a few things: Whether you are renting vs buying Certification and compatibility with your Service Provider Must-have features to consider For example, if your...

What’s the difference between a modem and a cable modem?

A modem and cable modem are different devices because of the services that they connect to.  A DSL modem connects to landline or telephone lines (also referred to as Copper by Internet Service Providers).  A cable modem connects to Cable TV wiring (coax or coaxial...

Cable Modem Routers: Band Steering Explained

In today’s world, smart devices and connected IoT devices are everywhere in every home. With all these devices connected on one network, it can get difficult to ensure a smooth online experience while streaming, gaming, and video-calling all under the same roof....

These Hitron products are now available on Amazon!

You can own high-quality, Carrier-grade products!

Coax Cable Tester

DOCSIS 3.1 Cable Modem

MoCA 2.5 Coax to Ethernet Adapter

Featured Articles

3

Buying vs Renting a Router

Should you invest in your own Internet equipment and buy a router instead of renting one from your Internet service provider (ISP)? It depends on the cost and your preferences. Here are some pros and cons to help you decide.

Cable Modem Routers… A Complete Guide

This friendly, complete cable modem guide will answer your essential questions about cable modems, comparisons, compatibility and more FAQs that matter to you.

What is a Router?

A router is a small box that translates data from your modem to communicate a Wi-Fi signal to the devices on your local network. Learn more.

Why Buy a Gateway Instead of a Modem?

Should you invest in your own Internet equipment and buy a gateway or cable modem router instead of a modem? Or, should you rent it from your Internet service provider (ISP)? It depends on cost and your preferences. Here are some pros and cons to help you decide.

Let me know when the OS2210 is available?